Frequently Asked Questions

You can find answers to our most frequently asked questions here.
FAQ Page

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a refund. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

Depending on your location, shipping will typically take 5 - 7 business days, however, this will vary based on location.

Unfortunately, once an order is placed, it cannot be canceled or modified. If you no longer want the product, please wait until you have received the order shipment and then follow our Return Instructions to return the product for a refund.

Yes, we offer a variety of shipping options. It will be calculated at checkout, or you can see an extensive list of our shipping options available here.

Upon the shipping of your order, you will receive tracking information.

We accept the following payment methods: Visa, MasterCard, Apple Pay, Google Pay, PayPal, and selected cryptocurrencies, varying by location.

If you’ve forgotten your password, there is a reset option available. If you’re having trouble accessing your order, please contact us here.

If you need help with your order or have any questions, please contact our customer service team here.